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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wutzy Briseño

February 7, 2025

5  out of  5
rating by Wutzy Briseño
"I recommend this StateFarm office if you’re looking for caring individuals. Wendy and Sarah have been my go to. Wendy has had my back since her start and both ladies are empathetic, kind, and caring. Policy holder for over 2 decades. They are very knowledgeable and hands on! Great job ladies!"
We responded:
"Thank you so much for your heartfelt recommendation! It’s wonderful to know that you feel well-supported. We appreciate your trust in us and are grateful for your continued loyalty. - Cheryl, Wendy & Sarah"
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Yaya Yoyo

February 7, 2025

5  out of  5
rating by Yaya Yoyo
"I've been a customer for almost 20 yrs and will be for another 20. Wendy and Sarah are the best agents in IB.i would give them ten stars but i can only do five🧐"
We responded:
"Thank you so much for your wonderful review! We’re glad to know we have made such a positive impact on your experience. We look forward to serving you for many more years to come! If you ever need anything, don’t hesitate to reach out. - Cheryl, Wendy & Sarah"
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Joe Ramirez (STREETSTYLE 1948)

February 7, 2025

5  out of  5
rating by Joe Ramirez (STREETSTYLE 1948)
"Cheryl has been my family's agent for the past 20 years. She has always been quick to respond to our needs and questions. She provides professional customer service and is an excellent expert-level representative for State Farm. I strongly recommend her to anyone seeking an agent with a customer-first approach mentality."
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the past 20 years. It’s always our goal to provide top-notch service, and we are thrilled to hear that we have consistently met your family's needs. Your recommendation means a lot to us, and we’re here to support you with anything you need in the future. - Cheryl, Wendy & Sarah"
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B. Areli Foster

January 17, 2025

5  out of  5
rating by B. Areli Foster
"I’ve been a customer with Cheryl Close for over 18 years! the staff is amazing! By far the best customer service! I trust them, and feel comfortable referring all my friends to them. I always feel like family when I talk to them!"
We responded:
"Thank you so much! We appreciate your business and trust in us! - Cheryl, Wendy & Sarah "
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Danny Lopez

September 12, 2024

5  out of  5
rating by Danny Lopez
"Great service and very responsive!"
We responded:
"Thank you Danny we appreciate your business! - Cheryl, Wendy & Sarah"
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Sam Barghout

March 8, 2024

5  out of  5
rating by Sam Barghout
"Best insurance ever. Cheryl and her team are great. Handle all of my insurance needs with care."
We responded:
"Thank you so much for your continued loyalty! We appreciate your review and we thank you for your business. - Cheryl, Wendy & Sarah"
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Stacie Miller

November 29, 2023

1  out of  5
rating by Stacie Miller
"They've always been amazing. Been with them for years and years now. Edit- Apparently, over 25 years with these people means nothing."
We responded:
"I'm sorry you are unhappy with our service, we pride ourselves on our service and do everything we can to make sure our customers are happy. We truly appreciate your business for the past 25 years. Unfortunately, in the State of California, many companies are not writing Homeowner/Renters Insurance anymore including State Farm which is why we tried to contact you many times before there was an issue. Hopefully we are able to help you in the future. -Cheryl, Wendy & Sarah"
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s g

June 24, 2023

1  out of  5
rating by s g
"Never heard back"
We responded:
"We are very sorry you had a bad experience with our office. We pride ourselves on our service, it is very unusual we would not get back to you. If you would like to call our office we would be happy to make things right. If you leave a message, we normally call you back within 1 hour. Hopefully in the future we can show you how great our service to our clients truly is. - Cheryl, Wendy & Sarah State Farm "
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Miranda Mahon

May 15, 2023

5  out of  5
rating by Miranda Mahon
"Have been a long time customer and will continue to be. They are very friendly and go out of their way to help me get the most cost effective coverage for car, home, and life insurance needs. My extended family are also long time customers."
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michelle marshall

January 27, 2023

5  out of  5
rating by michelle marshall
"Wendy and Sarah were amazing. Very friendly and helpful. Thorough in explaining my life insurance. 10/10 recommend"
We responded:
"Thank you so much for your review! We have enjoyed getting to get to know you and helping you with your insurance needs. - Cheryl, Wendy & Sarah"
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Tanya McKinney

January 26, 2023

5  out of  5
rating by Tanya McKinney
"I have used them for many years. They are very courteous and timely. I moved 9 hours away but I still keep my policy with them because of their amazing customer care. The rates are very good as well."
We responded:
"Thank you so much for your loyalty! We appreciate your business and are here if you ever need anything! - Cheryl, Wendy & Sarah"
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Rudy Muños

January 19, 2023

5  out of  5
rating by Rudy Muños
"I really enjoyed doing business with State farm insurance in imperial Beach everyone there are so helpful and thank you very much"
We responded:
"Thank you so much for your review! It is always a pleasure doing business with you. - Cheryl, Wendy & Sarah"
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tanner moore

January 9, 2023

5  out of  5
rating by tanner moore
"Wendy from Cheryl Closes office is fantastic and always take care of me!!!!"
We responded:
"Thank you so much for your review we appreciate your business. It is always a pleasure speaking with you! - Cheryl, Wendy & Sarah "
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Kristen Swartz

January 9, 2023

5  out of  5
rating by Kristen Swartz
"Love them! I’ve been with this specific office for almost 15 years and have never had anything but a positive experience. Wonderful customer service, always timely responses, friendly, and professional. I would recommend this office to anyone and plan to always stay with them!"
We responded:
"Thank you for your review! We appreciate you and your business. It has been our pleasure to work with you for the last 15 years and many more to come! - Cheryl, Wendy & Sarah"
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Michelle Price

June 23, 2022

5  out of  5
rating by Michelle Price
"I have been a long-time client of Cheryl Close (over 25 years) and her team has been attentive, responsive, and very helpful on all of my personal insurance policies. Recently I worked with Sarah to get my business policies updated for a rental unit. She was AWESOME and delivered on documents that I was expecting to take about 10 days to complete. I know that I cannot expect this every time, but I sure appreciated getting these docs out to my landlord to start my lease. Thank you again Cheryl, Sarah and team!"
We responded:
"Thank you for your business Michelle. We appreciate you! It was a pleasure working with you and we look forward to continuing working with you to meet all your insurance needs in the future!"
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Chris Heller

July 20, 2021

5  out of  5
rating by Chris Heller
"My family has had our car insurance with State Farm in the Cheryl Close office since the 70's or 80's. They offer great rates and excellent customer service."
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TS Leng

January 15, 2020

5  out of  5
rating by TS Leng
"We switched to this IB office from a SD one bc former agent gave us last minute notice to renew our insurance (property has no morgtage so not auto-paid by loan), then did not return calls. That's when we decided to switch. When she also failed to renew Earthquake insurance, this office caught it. We have multiple properties and it's good to know our CA place is in good hands."
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Marcos Alcantara

December 12, 2019

5  out of  5
rating by Marcos Alcantara
"i have been with this agency for 2 years. I've exercised the services provided with ease. Thank you."
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Patricia Lopez

November 7, 2019

5  out of  5
rating by Patricia Lopez
"Always a pleasure to pay bills and ask questions, never have I felt like a number."
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Mysha Oveson

November 16, 2017

5  out of  5
rating by Mysha Oveson
"What a great group in this office!! I worked with Wendy (though Jill did take a follow up call from me and was super friendly and knew her stuff) and she was very friendly and super quick and efficient​! I simply called, asked for a quote (which ended up being lower than any other company I was finding online), purchased a new policy and had proof of insurance in less than an hour!"